Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Do IT Professionals Think Differently?

Do IT Professionals Think Differently?
View Free PDF
Author(s): Hongjiang Xu (Central Michigan University, USA)and Latif Al-Hakim (University of Southern Queensland, Australia)
Copyright: 2003
Pages: 2
Source title: Information Technology & Organizations: Trends, Issues, Challenges & Solutions
Source Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59140-066-0.ch178
ISBN13: 9781616921248
EISBN13: 9781466665330


Data and information are among an organization’s most valuable assets (Klein 1998, Shanks & Darke 1998). Quality comprises not only the safety and availability of the organization’s data, but also the reliability and the accuracy of the information (Huang, Lee & Wang 1999, Madnick, Wang & Zhang 2002). There is much evidence to show that information quality problems are common in real world practice (Huang et al 1999, Redman 1998). There are research focus on what skills are important in making sure data quality (Chung, Fisher &Wang 2002) and how to assess the quality of data (Pipino, Lee & Wang 2002). The aim of this paper is to examine whether the IT professional in various organizations have different focus in data quality. The paper considers three Australian case large organizations. The cases are a federal government department, a government funded research institution that have many divisions across Australia, and a higher educational institution. Table 1 provides an overview of the three case organisations. It includes a description for each organisation which includes the number of employees, the annual revenue, total assets, and the number of accounting information systems staff.

Body Bottom