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A Proposed Model for Tacit Knowledge Capture Between Consultancies and Freelance Subcontractors

A Proposed Model for Tacit Knowledge Capture Between Consultancies and Freelance Subcontractors
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Author(s): W. Andrew Taylor (University of Bradford, UK), N. A. Boraie (House of Egypt Management Consultants, Egypt; Triple Line Consulting, UK) and N A. Boraie (The Oxford Centre for Innovation, UK)
Copyright: 2003
Pages: 3
Source title: Information Technology & Organizations: Trends, Issues, Challenges & Solutions
Source Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59140-066-0.ch167
ISBN13: 9781616921248
EISBN13: 9781466665330

Abstract

There is a perceived knowledge gap where consultancy organizations sub-contract work to freelance consultants in the field, who often gain valuable tacit knowledge that is not subsequently captured by their sponsors. At the macro level, this could impact the design, approach and monitoring of technical assistance programs. The research surveyed 138 European consultancies active in developing countries (in Egypt in particular), addressing three questions: • Are they aware of potential loss of tacit knowledge from sub-contractors? • Do they perceive any value in capturing this knowledge? • To what extent and how is localized knowledge captured? Few respondents had formal systems and to this end we propose a ‘Revolving Door’ procedural model, a practical tool suitable for smaller consultancies with limited resources.

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