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Relating Business Processes to the Elements of Underlying IT Application

Relating Business Processes to the Elements of Underlying IT Application
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Author(s): Joseph Barjis (Georgia Southern University, USA), Derek B. Weaver (Georgia Southern University, USA) and Isaac Barjis (New York City College of Technology, USA)
Copyright: 2006
Pages: 3
Source title: Emerging Trends and Challenges in Information Technology Management
Source Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59904-019-6.ch148
ISBN13: 9781616921286
EISBN13: 9781466665361

Abstract

In this paper authors study how essential business transactions can be linked to their corresponding elements of an IT application using business process modeling approach. In this regard, the paper studies a real life business that is planning to develop a new IT application to support the policy issuance process. In particular, the paper studies the sequence of interactions between customers and an agent while applying for a new insurance policy.

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