Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Responsibility in User Participation in Information Systems Development

Responsibility in User Participation in Information Systems Development
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Author(s): Rafael Gonzalez (TU Delft, The Netherlands)and Ajantha Dahanayake (Georgia College and State University, USA)
Copyright: 2007
Pages: 3
Source title: Managing Worldwide Operations and Communications with Information Technology
Source Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59904-929-8.ch192
ISBN13: 9781599049298
EISBN13: 9781466665378


Information systems (IS) are social in nature; they structure and use information technology within an organisation to fulfil its needs. If we are to fully understand IS development in an organisational context, those needs must come in great part from the users of the system. However, this is something that is not properly addressed by current IS research and practice. This article shows some of the reasons and consequences of this neglect. It also points at responsibilities that different actors have on this issue. By grouping the motivations, consequences and actors into a framework we hope to raise awareness of the responsibility that these actors have on user participation.

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