IRMA-International.org: Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

A Risk-Trust-Control Perspective for Risk Management in the ASP Outsourcing Paradigm

A Risk-Trust-Control Perspective for Risk Management in the ASP Outsourcing Paradigm
View Free PDF
Author(s): Rajiv Kishore (The State University of New York at Buffalo, USA) and Pauline Ratnasingam (The University of Vermont, USA)
Copyright: 2003
Pages: 3
Source title: Information Technology & Organizations: Trends, Issues, Challenges & Solutions
Source Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59140-066-0.ch230
ISBN13: 9781616921248
EISBN13: 9781466665330

Abstract

The ASP outsourcing paradigm, a special case of IT outsourcing, is fraught with risks of various kinds but the IS literature has not taken a risk management approach to IT outsourcing management. In this paper, we develop a risk taxonomy for the ASP paradigm and propose a risk management framework based on joint trust and control perspectives. This research has implications for potential vendors and customers of the ASP model. Key words: Application service provider, systemic risks, vendor risks, trust, controls, risk management framework.

Body Bottom