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The Role of ICT in Organizational Knowledge Sharing Processes: An Exploratory Study

The Role of ICT in Organizational Knowledge Sharing Processes: An Exploratory Study
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Author(s): Marieke Wenneker (Raboud University Nijmegen, The Netherlands), Paul Nelissen (Raboud University Nijmegen, The Netherlands), Martine van Selm (Raboud University Nijmegen, The Netherlands) and Fred Wester (Raboud University Nijmegen, The Netherlands)
Copyright: 2007
Pages: 3
Source title: Managing Worldwide Operations and Communications with Information Technology
Source Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59904-929-8.ch359
ISBN13: 9781599049298
EISBN13: 9781466665378

Abstract

In modern societies knowledge is considered to be important for organizational development. Scholars suggest that ICT supports knowledge sharing and thereby enhances organizational development. However, in several empirical studies, organizations often complain that the opportunities provided by ICT for knowledge sharing are underutilized, or even ignored. Accordingly, the question arises how knowledge sharing processes take place and which role ICT has or lacks in these processes. In order to develop insights into this issue, the purpose of this study is to explore the role of ICT in knowledge sharing processes in organizational teams.

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