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Simulation-Based Decision Support: From Experience Towards Knowledge

Simulation-Based Decision Support: From Experience Towards Knowledge
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Author(s): Miroljub Kljajic (University of Maribor, Slovenia), Andrej Skraba (University of Maribor, Slovenia), Mirjana Kljajic Borštnar (University of Maribor, Slovenia) and Davorin Kofjac (University of Maribor, Slovenia)
Copyright: 2007
Pages: 5
Source title: Managing Worldwide Operations and Communications with Information Technology
Source Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59904-929-8.ch033
ISBN13: 9781599049298
EISBN13: 9781466665378

Abstract

This paper analyzes simulation as a knowledge base for decision support and its’ usefulness in application on three cases: 1) post-decision analysis of the reengineering process, 2) warehouse optimization in an uncertain environment, and 3) decision-making process supported by simulation in a laboratory environment. The paper describes the methodological aspect of simulation as part of the anticipative system and the practical application of simulation and interaction between user, simulation model and scenario in the process of seeking for a solution to a managerial problem as decision support in a business system. Results of all three cases show the effectiveness of simulation in decision support and prove simulation to be a powerfull tool in organizational learning.

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