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Strategic Alignment as a Key Factor of Success for 4PL Development: A Research Program
Abstract
One of the most significant upheavals of the logistics industry is the emergence of a new generation of logistics service providers, called fourth party logistics (4PL). Their function is to provide the supply chain members with a customized service, based on a flawless coordination of logistical resources mobilized from the various firms. Considering the importance of IT, the paper suggests a research program on this subject referring to strategic alignment models. Its aim is to know whether the 4PL are able to combine their business strategy, IT deployment and organizational performance efficiently so as to manage interfaces between the supply chain members in the best conditions.
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