The IRMA Community
Newsletters
Research IRM
Click a keyword to search titles using our InfoSci-OnDemand powered search:
|
Structuring the Market for E-Collaboration Systems: A Study Based on Cluster Analysis
Abstract
Software systems for supporting communication, coordination and cooperation processes in groups have become the backbone infrastructure to support knowledge work in a globalized economy where virtual work has become the prevalent modus operandi. Fuelled by recent technology trends numerous new E-Collaboration systems have appeared in the marketplace. In this paper a study that aims to shed light on the market for E-Collaboration systems is presented. A sample of 66 E-Collaboration systems was characterized in terms of their feature sets using a classification approach. Cluster analysis was used to uncover patterns in the resulting data. Four systems classes and a range of sub classes were identified each of which is briefly described. The results, being a reflection of the existing market complexity, should be equally helpful for researchers who deal with E-Collaboration systems as their objects of interest, as well as for business executives, who need to gather information to support buying decisions.
|
|