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A Template for Assessing Knowledge-Centricity

A Template for Assessing Knowledge-Centricity
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Author(s): Jonathan Pemberton (Northumbria University, UK) and George Stonehouse (Northumbria University, UK)
Copyright: 2003
Pages: 4
Source title: Information Technology & Organizations: Trends, Issues, Challenges & Solutions
Source Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59140-066-0.ch131
ISBN13: 9781616921248
EISBN13: 9781466665330

Abstract

A truly knowledge focused organisation can be viewed as knowledgecentric. This is more than being merely knowledge managed, with the creation and management of knowledge being integral to an organisation’s strategy and performance. The role of individual knowledge and the cultural environment also figure prominently in such businesses. Using Black and Decker as a case study and based on a pluralist approach to data collection, an initial template is proposed to identify the extent to which it is knowledge-centric. The template, once applied, identifies some deficiencies in aspects of leadership and culture in respect of its approach to knowledge management. On this basis, Black and Decker Corporation cannot, at present, be viewed as knowledge-centric. While it is envisaged that subsequent refinement of the template will take place as new research data from other organisations become available, this initial version is a useful mechanism for gauging knowledge-centricity.

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