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User’s Expectations and Reality of ERP Systems: Implementation Experience in Higher Education

User’s Expectations and Reality of ERP Systems: Implementation Experience in Higher Education
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Author(s): Adekunle Okunoye (Xavier University, USA) and Mark Frolick (Xavier University, USA)
Copyright: 2006
Pages: 2
Source title: Emerging Trends and Challenges in Information Technology Management
Source Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59904-019-6.ch138
ISBN13: 9781616921286
EISBN13: 9781466665361

Abstract

The influence of users on the success of ERP system implementation cannot be over-emphasized. This paper focuses on the expectations of the users in ERP system implementation in higher education. We made some recommendations based on the findings of the study.

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