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Variability in Business Process Families

Variability in Business Process Families
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Author(s): Colette Rolland (Université Paris, France), Naveen Prakash (Université Paris, France) and Rim-Samia Kaabi (Université Paris, France)
Copyright: 2007
Pages: 5
Source title: Managing Worldwide Operations and Communications with Information Technology
Source Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59904-929-8.ch154
ISBN13: 9781599049298
EISBN13: 9781466665378

Abstract

Variability proved to be a central concept in different domains, manufacturing, software development etc. in order to develop solutions that can be easily adapted to different organisational settings and different sets of customers at a low price. We argue that families of business process models can facilitate the installation of situated models in different organisations. We propose a representation system called MAP to capture variability in process models expressed in an intentional manner through business goals and strategies. The paper presents MAP and illustrates its use in an excerpt of a real case in the Electricity Supply Industry.

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