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Variability in Business Process Families
Abstract
Variability proved to be a central concept in different domains, manufacturing, software development etc. in order to develop solutions that can be easily adapted to different organisational settings and different sets of customers at a low price. We argue that families of business process models can facilitate the installation of situated models in different organisations. We propose a representation system called MAP to capture variability in process models expressed in an intentional manner through business goals and strategies. The paper presents MAP and illustrates its use in an excerpt of a real case in the Electricity Supply Industry.
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