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Wanted: ERP Training, Skills, Job Satisfaction and a Career

Wanted: ERP Training, Skills, Job Satisfaction and a Career
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Author(s): Andrew Stein (Victoria University of Technology, Australia)
Copyright: 2001
Pages: 5
Source title: Managing Information Technology in a Global Economy
Source Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-930708-07-5.ch020
ISBN13: 9781930708075
EISBN13: 9781466665323


There has been a recent call in the Australian marketplace for information systems (IS) professionals to possess work skills that span many disciplines. A recent report (Deloitte et al, 1999) bemoaned a lack of business skills in IS professionals. Skyme and Earl (1990) mapped out the characteristics of the business worker and saw technical, business, organisational and personal skills as being important. Organisations are devolving in span of operations and downsizing in personnel levels. Technology is constantly changing and information systems professionals are being asked to cope with the need to develop differing skill sets. Against this scenario we sought the views of information systems professionals employed in SAP enterprises in the Australian and New Zealand marketplace about the training, career progression and skills mix that affected them. The main results of this survey showed that the ERP/SAP professionals occupy stable long-term positions but are looking to move into another organisation in just over one year. They favour a move into or B2B fields and all have undergone extensive and effective SAP training. They are split when considering important factors in career progression citing training, technical skills and business skills as important.

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