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Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

For What IT’s Worth: Insights into theTrue Business Value of IT

For What IT’s Worth: Insights into theTrue Business Value of IT
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Author(s): Gilbert Silvius (University of Professional Education of Utrecht and Business Consultant at Getronics, The Netherlands)
Copyright: 2004
Pages: 5
Source title: Innovations Through Information Technology
Source Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59140-261-9.ch082
ISBN13: 9781616921255
EISBN13: 9781466665347


The true value of information technology (IT) is a topic that is cause for a lot of discussion. Skepticism roars again in the boardrooms of many companies, as the e-business hype exploded in the face of many ‘believers’ of the new-economy gospel. Without strong technological developments to thrive upon and an uncertain economic perspective the pressure on IT budgets is high. For investments in IT the requirement of sufficient returns and a clear ‘business case’ is even more severe than before. However understandable the question, the answer is not that simple. This paper aims to give some insight in the possibilities of and problems with determining the value of IT.

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