IRMA-International.org: Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

A Case Study of Public Servants Engaged in E-Consultation in Australia

A Case Study of Public Servants Engaged in E-Consultation in Australia
View Sample PDF
Author(s): Lucas Walsh (Deakin University, Australia)
Copyright: 2008
Pages: 14
Source title: Electronic Government: Concepts, Methodologies, Tools, and Applications
Source Author(s)/Editor(s): Ari-Veikko Anttiroiko (University of Tampere, Finland)
DOI: 10.4018/978-1-59904-947-2.ch063

Purchase

View A Case Study of Public Servants Engaged in E-Consultation in Australia on the publisher's website for pricing and purchasing information.

Abstract

This article examines some of the challenges faced by local government during the development and implementation of a relatively new area of e-democratic innovation in Australia: e-consultation. E-consultation is seen as a valuable way through which a two-way relationship can be developed and enhanced between citizens and elected representatives. It involves the use of information and communications technologies (ICTs), such as the Internet, to extend and/or enhance political democracy through access to information, and to facilitate participation in democratic communities, processes, and institutions. Drawing on a case study of the Darebin eForum in Victoria, Australia, this article focuses on the role of public servants as moderators of this local form of e-consultation. The discussion has three parts: online policy consultation is defined within the context of e-democracy; some of the ways that e-consultation challenges the roles of the public service, elected representatives, and citizens are outlined; and the author then argues for an e-consultation strategy that is situated within a continuum of citizen engagement that is ongoing, deliberative, educative, and inclusive.

Related Content

Özge Önkan, Zeynep Arikan. © 2022. 36 pages.
Arun Kumar G. Hiremath, Roopa G. M., Naveen Kumar K. R.. © 2022. 23 pages.
Mangesh Manikrao Ghonge, Sulakshana Mane, Devasis Pradhan. © 2022. 25 pages.
Alaattin Parlakkılıç. © 2022. 20 pages.
Syed Abbas. © 2022. 22 pages.
Pinki Saini, Unaiza Iqbal, Mazia Ahmed, Devinder Kaur. © 2022. 24 pages.
Subhodeep Mukherjee, Venkataiah Chittipaka, Manish Mohan Baral. © 2022. 29 pages.
Body Bottom