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Development and Validation of the Scale of Intergenerational Conflict in Organizations

Development and Validation of the Scale of Intergenerational Conflict in Organizations
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Author(s): María de Lourdes Elena García Vargas (Universidad Autónoma del Estado de Hidalgo, Mexico), Maria Teresa De la Garza (Universidad Tecnológica de Celaya, Mexico)and Gerardo Reyes Ruiz (Center for Superior Naval Studies (CESNAV), Mexico)
Copyright: 2023
Pages: 21
Source title: Using Organizational Culture to Resolve Business Challenges
Source Author(s)/Editor(s): Gerardo Reyes Ruiz (Center for Naval Higher Studies (CESNAV), Mexico)
DOI: 10.4018/978-1-6684-6567-7.ch004

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Abstract

The study validates a scale that allows the exploration of intergenerational conflict in organizations. To validate the questionnaire, the descriptive statistics of the sample are obtained, Cronbach's alpha and Pearson's correlations between variables are calculated, an exploratory factor analysis is performed with the SPSS software. A first-order confirmatory factor analysis is performed with the AMOS software, and the Dillon-Goldstein rho (or composite reliability) is calculated to verify the internal consistency of the indicators for each latent variable. The result is that all the acceptance criteria have been met, the Rho de Dillon-Goldstein is acceptable, the first factor (opening of the generation gap) is 0.85, and the second factor (limitations for intergenerational work) is 0.78, so the model obtained the required validation quality.

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