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Emotional Intelligence and Job Performance in the IT Sector on the Mediating Effect of Occupational Role Stress
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Author(s): Manne Neelima Chaudhary (Jain University, India), G. Srinivas (Jain University, India), Sheetal V. Hukkeri (Jain University, India), B. Vanitha (Government First Grade College, India)and M. Nirmala (Jain University, India)
Copyright: 2024
Pages: 13
Source title:
Data-Driven Intelligent Business Sustainability
Source Author(s)/Editor(s): Sonia Singh (Toss Global Management, UAE), S. Suman Rajest (Dhaanish Ahmed College of Engineering, India), Slim Hadoussa (Brest Business School, France), Ahmed J. Obaid (University of Kufa, Iraq)and R. Regin (SRM Institute of Science and Technology, India)
DOI: 10.4018/979-8-3693-0049-7.ch016
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Abstract
This research observes the connection between the major components such as emotional intelligence (EI), employee job performance (JP), and organisational role stress (ORS). There has been previous research that has been carried out pertaining to EI and JP. However, there have been a very limited number of studies where a third variable has mediated emotional intelligence and job performance variables. There are even fewer studies wherein organisational role stress has been considered as a mediator. Most of the studies pertaining to emotional intelligence have been carried out in the Western context, and very few Indian studies exist. The information technology (IT) sector is considered one of the most rapidly growing sectors in India, and there is very limited research on the EI of Indian employees in the IT sector; hence, the same has been covered in this study. The current study is descriptive, as the variables under investigation are continuous.
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