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The Impact of Location-Aware Systems in Hospitals: A Tri-Core Perspective

The Impact of Location-Aware Systems in Hospitals: A Tri-Core Perspective
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Author(s): Lorraine S. Lee (University of North Carolina Wilmington, USA)and Kirk D. Fiedler (University of South Carolina, USA)
Copyright: 2013
Pages: 12
Source title: Implementation and Integration of Information Systems in the Service Sector
Source Author(s)/Editor(s): John Wang (Montclair State University, USA)
DOI: 10.4018/978-1-4666-2649-2.ch002

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Abstract

This paper focuses on the impact of information systems providing real-time or near real-time knowledge of location, described as location-aware systems. The study utilizes a qualitative, interview-based approach to guide our understanding of the benefits associated with the increased information transparency made available with location-aware information systems. The goal of this study is to examine the benefits of location-aware information systems on managing mobile assets in the hospital context. The Swanson’s tri-core model of innovation is used as the theoretical framework. The tri-core model provides a framework for understanding the role innovations play in administrative, technical and operational effectiveness. This distinction is important for the regulatory intensive environment of hospitals.

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