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Impact of E-Commerce on the Urban Landscape

Impact of E-Commerce on the Urban Landscape
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Author(s): Sotheeswari Somasundram (Taylor's University, Malaysia)
Copyright: 2020
Pages: 12
Source title: Strategies and Tools for Managing Connected Consumers
Source Author(s)/Editor(s): Ree C. Ho (Taylor's University, Malaysia)
DOI: 10.4018/978-1-5225-9697-4.ch003


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Consumers in large cities are projected to contribute 81% to global consumption in 2030 with B2C e-commerce sales growth projected to increase globally by 24% in 2020. The inquiry of the present study is to understand the impact of this growth on the urban landscape. Three key areas influenced by e-commerce which in turn impact the urban landscape, city logistics, warehousing, and retail experience. Rising home deliveries impact city logistics where delivery trucks contribute to traffic congestion and environmental hazards. E-commerce influences locational demand for warehouses differently, depending on the section of the logistic chain. The positive gains include reduced damage to road infrastructures and higher valuation of logistics real estate in urban areas. The final area, retail experience, influences the sustainability of malls in urban areas. Malls in urban centers could remain relevant by reconfiguring retail spaces to accommodate temporary guide stores and pop-up stores instead of anchor tenants.

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