Organizational Arrogance and a Theory-Based Instrument

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Author(s): C. Victor Herbin III (Regent University, USA)
Copyright: 2021
Pages: 23
Source title: Handbook of Research on Advancements in Organizational Data Collection and Measurements: Strategies for Addressing Attitudes, Beliefs, and Behaviors
Source Author(s)/Editor(s): Mihai C. Bocarnea (Regent University, USA), Bruce E. Winston (Regent University, USA)and Debra Dean (Regent University, USA)
DOI: 10.4018/978-1-7998-7665-6.ch014

Keywords: Business and Organizational Research / Business Science Reference / Data Management / Knowledge Management and Library Science

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Abstract

Prior studies provided insight on arrogance at the individual level and how arrogant individuals express superiority through (1) overconfidence in capabilities, (2) dismissiveness, (3) and disparagement, and how these behaviors may negatively impact those employees in and around their work teams, yet did not indicate how these behaviors impact organizational culture. Organizational arrogance represents an emerging concept that describes arrogance at the organizational level. Organizational arrogance provides the body of knowledge with a comprehensive and inclusive definition that led to the development and validation of the Organizational Arrogance Scale with a Cronbach Alpha of .922 that accurately measures the presence of organizational arrogance.

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Organizational Arrogance and a Theory-Based Instrument

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