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The Role of Learning Management Systems to Enhance Learner Support
Abstract
The main aim of this chapter was to assess the role of learning management system to improve the teacher, cognitive and social presence interactions, and engagement in online classes with better support and training. The study employed a qualitative research approach. Data were collected through semi-structured interviews. A sample size of 14 academic staff members involved in teaching and learning was conveniently selected. This study adopted a case study research strategy focusing on academic staff involved in teaching and learning at selected colleges at a distance education higher education institution. The findings suggest that the learning management system (LMS) is not fully utilised to its full capability. The results also emphasised that online teaching methods influence online learning. The recommendation is that all faculty members and all students should complete a training programme on effective teaching and learning in online education, including LMS use.
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