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Using Design Thinking to Develop and Guide Institutional Strategy
Abstract
Strategic planning is a routine activity for institutions of higher education. However, these processes do not always result in strategy that reflects the complexity of these organizations or the challenges that they face. By applying design thinking to the challenge of creating robust strategy, the authors put forward a method they called “Four Dimensional Design” that can be readily applied to helping these institutions create strategy with strong buy-in from internal and external stakeholders, innovative solutions, clear expectations for scope and scale, as well as a sense of how new initiatives can be systematized to approach challenges across time.
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