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Towards an Integrated E-Government

Towards an Integrated E-Government
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Author(s): Christian Seel (German Research Center for Artificial Intelligence, Germany), Oener Guengoez (German Research Center for Artificial Intelligence, Germany) and Oliver Thomas (German Research Center for Artificial Intelligence, Germany)
Copyright: 2004
Pages: 4
Source title: Innovations Through Information Technology
Source Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59140-261-9.ch237
ISBN13: 9781616921255
EISBN13: 9781466665347

Abstract

Public administrations (PAs) tend to be permanently under an increased pressure to make their services and business processes more efficient, cost-effective and transparent. From the management’s point of view, the main problems are deemed to be drawn-out and intransparent procedures, lacking basic data, unclear responsibilities, inefficient communication, interoperability between systems from different PAs as well as continuously increasing personnel costs [25, p. 13].

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