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A View on the Impact of Gamified Services in the Wake of the COVID-19 Pandemic: An Interdisciplinary Approach

A View on the Impact of Gamified Services in the Wake of the COVID-19 Pandemic: An Interdisciplinary Approach
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Author(s): Sebastian Joy Panattil (Cochin University of Science and Technology, India), Anoop George (Cochin University of Science and Technology, India)and Manu Melwin Joy (Cochin University of Science and Technology, India)
Copyright: 2022
Pages: 16
Source title: Handbook of Research on Cross-Disciplinary Uses of Gamification in Organizations
Source Author(s)/Editor(s): Oscar Bernardes (ISCAP, ISEP, Polytechnic Institute of Porto, Portugal & University of Aveiro, Portugal), Vanessa Amorim (ISCAP, Polytechnic Institute of Porto, Portugal)and António Carrizo Moreira (University of Aveiro, Portugal)
DOI: 10.4018/978-1-7998-9223-6.ch005

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Abstract

The chapter examines the researchers' objective to see how gamification has been investigated in various science disciplines during the COVID-19 pandemic and its impact by grouping the findings into central concerns and core issues. The PRISMA approach is used to narrow down the list of relevant articles. The necessity for gamified interventions in the retail, education, and health domains is deliberated in this chapter. The findings suggest that academicians take the chance to collect empirical data and evaluate it in real-time to better understand the impact of gamification in a variety of professions.

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