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Designing Competency Models for Businesses
Abstract
Designing competency models can be an arduous process without the correct understanding and support. Therefore, the chapter explicitly discusses what is needed to develop the business sector's competency models—providing the required steps to be taken by designers, consultants, executives, practitioners, and academia to develop models. In addition, reasons for why the steps are applicable based on the literature are provided to the reader. Finally, the discussion supports the reader through various resources, tools, and templates relative to designing competency models in organizations and sustaining competency models once designed.
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