Policies and Strategies for Digital Inclusion: Regional Governments in Spain

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Author(s): Laura Alcaide Muñoz (University of Granada, Spain), Manuel Pedro Rodríguez Bolívar (University of Granada, Spain)and Francisco José Alcaraz Quiles (University of Granada, Spain)
Copyright: 2018
Pages: 29
Source title: Information and Technology Literacy: Concepts, Methodologies, Tools, and Applications
Source Author(s)/Editor(s): Information Resources Management Association (USA)
DOI: 10.4018/978-1-5225-3417-4.ch015

Keywords: Digital Literacy / Information Science Reference / IT Research and Theory / Library & Information Science

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Abstract

E-government has enhanced the availability of government information, and expanding access to services, offering greater transparency and accountability for public administrations. However, previous research indicates that there are significant barriers for citizens, assuming major obstacles. In this sense, the EU and, in particular, the Spanish government has formulated policies and legal frameworks to introduce in the field of the provision of public sector services, in order to customize and to access these services. These initiatives seek to promote the development of networks and services, to improve the e-administration and the adoption of digital solutions for efficient delivery of public services, and to promote the inclusion and digital literacy. Therefore, the purpose of this chapter is to obtain a vision of government strategies adopted by Spanish regional governments to reduce the digital divide.

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Policies and Strategies for Digital Inclusion: Regional Governments in Spain

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