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The Rise of Virtual Influencers in the Metaverse: A New Era of Customer Engagement
Abstract
The metaverse, an immersive digital world that combines augmented reality (AR) and virtual reality (VR), offers unique opportunities for consumers to experience brands in a new and interactive way. Virtual influencers, characters that exist solely within the Metaverse, are increasingly being used to connect with consumers and engage with them on a new level. The chapter examines the role of virtual influencers in the Metaverse, including their impact on consumer behavior and their potential to create new value exchanges and revenue streams. The chapter also discusses the challenges that arise when implementing virtual influencer campaigns and how these can be addressed. The potential of the Metaverse to enhance consumer engagement through the use of virtual influencers is analyzed, and recent trends in this area are discussed. The chapter concludes with a discussion of the future of influencer marketing in the Metaverse, including the role of virtual influencers and the opportunities and challenges that lie ahead.
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