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The Crisis and Connection Between Organizational Culture and Performance in Law Enforcement

The Crisis and Connection Between Organizational Culture and Performance in Law Enforcement
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Author(s): Quatavia McLester (Capitol Technology University, USA)and Darrell Norman Burrell (Marymount University, USA)
Copyright: 2024
Pages: 14
Source title: Using Crises and Disasters as Opportunities for Innovation and Improvement
Source Author(s)/Editor(s): Saeed Siyal (School of Economics and Management, Beijing University of Chemical Technology, China)
DOI: 10.4018/978-1-6684-9522-3.ch001

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Abstract

This chapter examines the crisis of law enforcement cultures that fail to address police brutality and misconduct, and the resulting lack of trust in police by marginalized communities. Through a review of the literature, this article examines the impact of law enforcement organizational cultures on employee performance. Finally, the article suggests that police departments must develop change management processes that incorporate an accountability system that holds officers accountable for their actions and provides a mechanism for addressing misconduct. Ultimately, this article argues that only by changing police cultures and engaging with communities meaningfully can trust between police and communities be restored.

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